Welcome to alsahaba.com.eg (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, visit our stores, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing and shipping address, payment details.

• Account Information: Login credentials, order history, wishlist, and saved preferences.

• Device & Usage Data: IP address, browser type, cookies, pages visited, and time spent on our site.

• Communication Data: Messages, inquiries, or support requests sent to us via email, chat, or phone.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Provide customer support.

• Improve our website, products, and services.

• Personalize your shopping experience.

• Send promotional emails and offers (only if you opt-in).

• Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Service Providers: Payment gateways, shipping companies, and IT service providers.

• Business Partners: When needed to process your order or provide services.

• Legal Authorities: If required by law or to protect our rights and customers’ safety.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in.

• Remember your preferences.

• Analyze traffic and website performance.

• Show relevant ads and promotions.

You can manage cookies through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Opt out of marketing communications.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not intended for children under 16 years old. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy, please contact us: info@alsahaba.com.eg